Facilitee

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A service desk for real estate. Connect tenants, property managers, and service providers to keep maintenance moving.

Facilitee report list and repair request screens — Reports and repair requests in Facilitee’s published product showcase.

Keep property maintenance moving.

Facilitee connects tenants, property managers, owners, and service providers around the work a building needs. Reports, conversations, and follow-up actions come together in a service desk for real estate.

A maintenance request becomes a shared record: what happened, who is responsible, which information is still needed, and what happens next.

Facilitee repair request, conversation, and mobile report forms — Desktop and mobile views of the reporting workflow, from Facilitee’s product imagery.

From the first report to the work order.

Reports and cases: capture requests and keep track of their progress.
Communication: connect the people involved through chat, internal notes, and attachments.
Work orders and planning: coordinate service providers and the work they need to carry out.
Connected systems: fit the service desk into an existing property-management software environment.

The result is one place to follow the maintenance process across the different people and organisations involved.